ResortCom International, LLC
Notice describes ResortCom International’s (“ResortCom,” “us,” or “we,” or
“our”) our practices in connection with information that we collect through
websites operated by us from which you are accessing this Privacy Notice (the
"Websites"), through the software applications made available
by us for use on or through computers and mobile devices (the "Apps"),
and through our social media pages that we control from which you are accessing
this Privacy Notice (collectively, our "Social Media Pages"),
(collectively, including the Websites, the Apps and our Social Media Pages, the
"Services"). This Privacy Notice also applies to our offline
collection of information. The information you provide helps us to operate
effectively and continually provide you with the best hospitality products,
services and experiences.
practices may vary among the countries in which we operate to reflect local
practices and legal requirements. Please read the following to learn more about
our privacy practices.
Acceptance of Our Privacy Notice: By
using the Services, you accept the terms of this Privacy Notice and the ways we
may use your information. If you do not accept the terms of this Notice, please
do not continue to use the Services.
Information Is Collected and How Is It Collected?
collect personal information (which is information that identifies you or
relates to you as an identifiable person) about you such as your:
address (including billing and shipping addresses)
- Email address
- Credit and
debit card number
- Social media
about your past, present, and future stays
collect information from you when you interact with us such as when you:
- Register for
a product or service
- Contact us
with a question or request
- Use our
- Make a
payment for a product or service
- Stay at one
of our clients’ properties
- Provide a
testimonial or story
in a competition or sweepstakes
in a loyalty program
Information we collect about you:
- Cookies: This Website uses
"cookies." By using this Website and agreeing to this Notice,
Notice. Cookies are small text files that this Website sends to your
computer for record-keeping purposes and this information is stored in a
file on your computer's hard drive. Cookies make web surfing and browsing
easier for you by saving your preferences so that we can use these to
improve your next visit to this Website.
One of the
purposes of cookies is to simplify the use of the Website. A cookie may
save a user's login details for example, so that the user does not need
to login every time. Cookies, by themselves, do not provide us with your
different kinds of cookies that we want you to be aware of. Cookies may
be either "persistent" or "temporary" (or
"session") cookies. A persistent cookie retains user
preferences for a particular Website allowing those preferences to be
used in future browsing sessions and remains valid until its set expiry
date (unless deleted by the user before the expiry date). A temporary
cookie, on the other hand, will expire at the end of the user session,
when the web browser is closed.
Google Analytics: We may
use Google Analytics to help us get a better understanding of how
visitors use this Website. The information generated by the Google
Analytics cookie about your use of this Website is transmitted to and
stored by Google. If you do not want your activity on this Website to be
tracked by Google Analytics, you may opt out by using this link: http://tools.google.com/dlpage/gaoptout?hl=en
- From Other
may receive your personal information from other sources, such as public
databases; joint marketing partners; social media platforms; from people
with whom you are friends or otherwise connected on social media
platforms, as well as from other third parties.
How Do We Use Your Information?
we collect from you helps us to identify ways that we can continue to serve you
in the best way possible and provide you with personalized products and
services that suit your lifestyle. We use personal information for the
- To respond to
your inquiries and fulfill your requests, such as to send you newsletters.
- To send
administrative information to you, for example, information regarding the
Services or an event in which you are attending and changes to our terms,
conditions, and policies.
- To complete
and fulfill any purchases or requests for services, for example, to
process your loan and maintenance fee payments for your timeshare,
communicate with you regarding your purchase, and provide you with related
- To send you
marketing communications that we believe may be of interest to you via
postal mail, email, telephone or SMS.
personalize your experience on the Services by presenting products and
offers tailored to you.
- To allow you
to participate in sweepstakes, contests and similar promotions and to
administer these activities. Some of these activities have additional
rules, which could contain additional information about how we use and
disclose your Personal Information, so we suggest that you read these
- For our
business purposes, such as data analysis, audits, fraud monitoring and
prevention, developing new products, enhancing, improving or modifying our
Services, identifying usage trends, determining the effectiveness of our
promotional campaigns and operating and expanding our business activities.
- As we believe
to be necessary or appropriate: (a) under applicable law, including laws
outside your country of residence; (b) to comply with legal process; (c)
to respond to requests from public and government authorities including
public and government authorities outside your country of residence; (d)
to enforce our terms and conditions; (e) to protect our operations or
those of any of our affiliates; (f) to protect our rights, privacy, safety
or property, and/or that of our affiliates, you or others; and (g) to
allow us to pursue available remedies or limit the damages that we may
We may also
aggregate and/or anonymize personal information for research, to improve our
products and services; and for other business purposes.
How Do We Disclose Your Information?
Your information may be disclosed as follows:
and Exchange Companies: We
may share personal information with the staff and owners of timeshare
Resorts that we do not own.
and Service Providers: We
may disclose your information to vendors and service providers retained by
us in connection with our business such as: travel services companies,
financial services companies, property owners' associations, vacation
insurance companies, website hosting, data analysis, payment processing,
order fulfillment, information technology and related infrastructure
provision, customer service, email delivery, credit card processing, tax
and financial advisers, legal advisers, accountants or auditing services.
may make message boards, blogs, and other such user-generated content
facilities available to users. Any information that is disclosed in these
areas becomes public information and you should always be careful when
deciding to disclose your personal information. We are not responsible for
privacy practices of other users including website operators to whom you
- Merger or
third party who acquires any part of ResortCom International, LLC itself
or any of its Affiliates, whether such acquisition is by way of merger,
consolidation or purchase of all or a substantial portion of our assets.
Permitted by Law: Law
enforcement authorities, government or public agencies, regulators, and/or
to any other person having appropriate legal authority or justification
for receipt of your information, if we believe that we are required or
permitted to do so by law or legal process, to respond to claims, or to
protect the rights, property or safety of Wyndham or others.
aggregated or anonymized information does not personally identify you, we
may use it for any purpose. If we combine anonymized or aggregated data
with personal information, we will treat the combined information as
personal information according to this Privacy Notice.
Do We Safeguard Your Information?
of Your Information: We
will take reasonable steps to protect the information you provide us from
loss, misuse and unauthorized access, disclosure, alteration and destruction.
We have implemented appropriate physical, electronic and managerial
procedures to help safeguard and secure your information from loss,
misuse, unauthorized access or disclosure, alteration or destruction. Although
we utilize tokenization and other security modalities such as are used by
banks, unfortunately, no security system is 100% secure, thus we cannot
ensure the security of information that you provide to us via the
- Links to
Services may have links to other websites that are not operated by us and
therefore, we have no control over how these websites may collect your
information. You should read the privacy notices on those other websites
before you submit your information through them.
Media Sites: Please
note that we are not responsible for the collection, usage and disclosure
policies and practices (including the data security practices) of other
organizations, such as Facebook, Apple, Google, Microsoft, RIM or any
other app developer, app provider, social media platform provider,
operating system provider, wireless service provider or device
manufacturer, including any personal information you disclose to other
organizations through or in connection with the Apps or our Social Media
- Changes to
Our Privacy Notice: From
time to time we may revise this Notice and/or use personal information for
new, unanticipated uses not previously disclosed in this Notice to meet
changes in the regulatory or business environment, or to satisfy the needs
of our customers and service providers. Updated and date stamped versions
will be posted on the Services.
- Minors: We do not knowingly collect,
maintain or use personal information from children under 18 years of age,
and no part of Services is directed to individuals under the age of 18.
are an international company and we may, subject to applicable law,
transfer your information, to our Affiliates or selected third parties
where information protection standards may differ. For example, your
information may be stored on servers located in other jurisdictions. We
will take steps to help protect your information when it is transferred.
Our US entities comply with the EU-US, Swiss-US Safe Harbor privacy
frameworks regarding the personal information transferred from Affiliates
and other organizations in the European Economic Area or Switzerland to
will retain your personal information for the period necessary to fulfill
the purposes outlined in this Privacy Notice unless a longer retention
period is required or permitted by law.
Choices and Contact Us with Your Questions
- Marketing: We may contact you by email,
telephone, SMS or postal mail with information about products or services
offered by ResortCom International LLC or a third party that may be of
interest to you. You can opt-out in this way at any time by:
Using the unsubscribe function in the email you receive from us.
you are a resident of California, California Civil Code Section 1798.83
allows you to request information regarding the disclosure of your
personal information by us to third parties for the third parties' direct
marketing purposes. With respect to these entities, this Notice applies
only to their activities within the State of California. To make such a
request, please contact us at email@example.com
Information We Hold about You:
you would like to access, obtain copies, update, correct or request that
we suppress or delete any of the information we hold about you or if you
require further information from us about how we use your information
please contact us at firstname.lastname@example.org.
In some jurisdictions, you may
be charged a reasonable fee for access to your information.
information about your data privacy rights: You have a right to:
- Ask for
confirmation as to whether or not your Personal Information is processed
and receive communication of that in an intelligible form.
information relating to:
collection source of your Personal Information;
and methods of processing your Personal Information;
of the Data Controller and its "responsible" persons or local
representatives, if appointed; and/or
and individuals or relevant categories to whom or which your Personal
Information may be communicated.
rectification or integration to/of your Personal Information;
that your Personal Information is deleted, made anonymous or blocked if
processed unlawfully, including the Personal Information whose retention
is unnecessary for the purposes for which it has been collected or subsequently
that the aforesaid operations have been notified, as also related to
their contents, to entities and individuals to whom or which your
Personal Information was communicated or disseminated, unless it is
impossible or it may involve manifestly disproportionate efforts compared
with the right that is to be protected.
- Object, on the whole or partially:
legitimate grounds, to the processing of your Personal
Information, even though relevant to the purpose of its collection;
- To the
processing of your Personal Information, where made for the purpose of
sending advertising materials or direct selling or for the performance of
market surveys or marketing communication.
reviewing this Notice, you have any questions or privacy concerns please send
an email to email@example.com or send a letter to:
ResortCom International, LLC
Attn: Privacy//member services
6850 Bermuda Road
Las Vegas, NV
Date: September 21, 2016
- Last Updated
Date: September 21, 2016